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Terms and Conditions for use of the Hotel's wireless Internet service.
The Internet access service ("the service") is provided to you by The Hotel Broughty Ferry, 16 West Queen Street, Broughty Ferry, Dundee, DD5 1AR ("we, us, our"). By accessing the service you agree to abide by the terms and conditions ("the terms") outlined below. If you do not agree to the terms, then please do not use the service.
Fair use policy
The fair use policy has been introduced so we can offer a fair, fast and reliable service to all our guests. We reserve the right to restrict the amount of bandwidth available to a user, particularly at busy periods.
Will the Fair use policy affect me?
If you only use the Internet access for general surfing of the Internet and email access then it is unlikely you will be affected by our fair use policy. If you download a lot of large files from the Internet then you may be affected by the fair use policy. If you have to download large files from the Internet then we ask you do so with consideration for other users of the network, for instance, doing so outside peak hours.
What happens if my usage is very high?
If your usage impacts on our network then we may contact you to request you change your behavior. We also reserve the right to impose a charge, although this will normally only be done in drastic situations. We also reserve the right to terminate a user's access.
We will endeavor to make the service available 24 hours a day, however we will not be held liable if the service is not available at any time or for any period. We reserve the right to suspend the service at any time. If you require any assistance with the service, please contact our reception who will be more than happy to help.
In order to gain access to the service you may be required to provide us with certain personal information. We will use this information in accordance with relevant data protection legislation. We will not disclose any personal information which is provided by you to any third party without your permission, (i) other than to any sub-contractors or agents engaged by us to provide support or administration, facilities management or similar services. (ii) where required by law or made in connection with legal or regulatory proceedings.
You will keep confidential any access codes or passwords provided to you and will not disclose them to any other person for any reason.
The service is intended to allow you to access the Internet in order to use, amongst other things, the worldwide web, email, messaging services and chatrooms. By using this service you agree your behavior will be lawful, honest and proper.
You may not resell or attempt to resell the service to any third party. You may not use the service in such a manner as to host a web or other server, send or facilitate the sending of bulk e-mail or collect third party personal data without appropriate consent. You may not use the service for any illegal purpose.
Breach of the agreement
We shall investigate any suspected breach of the agreement by you and reserve the right to take appropriate action as we see fit.
You use this service at your own risk.
We do not warrant the service will be interruption free, timely, secure or error free or will meet your requirements.
We are not responsible for any data you transmit or receive while using the service.
We shall not be liable to you in contract, tort or otherwise arising in connection with this agreement for any economic losses, including without limitation, loss of revenues, profits, contracts, business or anticipated savings, any loss of goodwill or reputation, any special indirect or consequential losses or any destruction or loss of data.
If any part of the service is not available to you we shall not be obliged to pay any compensation to you.
16 West Queen Street, Broughty Ferry, Dundee DD5 1AR Telephone 01382 480027 Fax 01382 739426